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Software Maintenance and Support

Iva P.10 min readJan 13, 2026Business & Life

Iva P.10 min read

Contents:

What is software maintenance?

4 types of software maintenance

What is software support?

4 tiers of software support

What are the differences between software support and maintenance services?

Why should you carry out software maintenance and support?

How to carry out software maintenance and support

Software maintenance lifecycle & recognized standards

Metrics to measure the effectiveness of software maintenance and support

Software support and maintenance service models

The cost of software maintenance and support

Conclusion

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